9 Effective Ways to Assess Candidates’ Soft Skills
Executive Chairman of Starbucks Howard Schultz once said, “Hiring people is an art, not a science. And resumes cannot tell you whether someone will fit into a company’s culture.” This astute observation by the American businessman sums up the importance of assessing a job seeker for their soft skills — not just what’s on paper.
Soft skills, also known as ‘employability skills’ are defined by Business Dictionary as “a group of essential abilities that involve the development of a knowledge base, expertise level and mindset that is increasingly necessary for success in the modern workplace. For any new recruit to fit into your corporate culture and be productive, soft skills are prerequisite. While resumes may sound impressive, assessing a jobseeker for soft skills plays a key role in promoting effectiveness in a company’s hiring process.
But how do you assess something so intangible? Try looking for the following while interviewing candidates.